Richmond Hotel Premier Kyoto Ekimae

From the moment we stepped into Richmond Hotel Premier Kyoto Ekimae, we were welcomed by a serene and visually stunning atmosphere that beautifully captured the essence of traditional Japan. The design was both calming and inviting, offering a peaceful retreat from the hustle and bustle just outside. The staff were exceptional—warm, courteous, and genuinely helpful throughout our stay. Their hospitality added a personal touch that made us feel truly cared for and welcomed. Every interaction was met with a smile, and nothing ever felt like too much trouble. We thoroughly enjoyed our time at this hotel. It was the perfect base to explore the cultural richness of Kyoto, while also giving us a restful, rejuvenating place to return to at the end of the day. Highly recommended for anyone looking to experience both the beauty and the grace of Japanese hospitality.

The room was incredible! It was clean and beautiful. We had a bathroom and a shower there. In the room you can find a kettle, a hairdryer and an iron. The location is perfect. It is not far away from Kyoto station and from Kyoto Tower. And the hotel itself is beautiful. The garden is decorated in Japanese style. We checked in at 23:00 and hotel staff was very kind. We also left our baggage there till evening, after our check out.

Location is perfect, just blocks from Kyoto Station and all the train lines. The breakfast, afternoon snack, and evening drinks really made this hotel worth every penny. The best part was the welcoming staff, devoted to making all the details of your stay perfect. Their front desk will take your bags before check in and after check out so you don't waste time with suitcases. Their unwavering professionalism and attention to detail was top notch. We had everything we needed, and they had everything we forgot to bring. They truly want nothing more than to make your stay as perfect as they can.

Lovely polite staff everywhere in the hotel from reception to dining & housekeeping. The hotel is within walking distance of the Kyoto train station also. The stunning & beautiful garden setting welcomes you as you arrive at the hotel. I particularly love the placement of the umbrellas. The little extras the hotel provide were also a lovely surprise. The free afternoon tea (I tried matcha parfait) & also the social hour where you could partake in sake tasting, wine & beer (again free). I made a tatami mat coaster as my craft exercise & that will be an ongoing memory of this lovely hotel. I also liked the little cards on each of the Temples & Castles. Gave a brief description of the temple, where it was, how to get there & opening hours. And finally a staff recommendation. I found the cards most useful! Lastly I need to comment on the breakfast. I'm GF & there was a brilliant selection of both Japanese & English food for me to select from. I'll be back 🌸⛩️

just walk into the lobby and you would not ask. Tranquil, seating to allow you to plan your day or relax. They offer 2 opportunities for snacks and even 'sake' during the day. Rooms were very good and comfortable. The staff was exceptional, they helped me buy tickets for a special event in Kyoto. Tickets had to be purchased at a convenience store (odd) and a member of the staff went with me since nothing was in English! That would not happen in my town.