The room was incredible! It was clean and beautiful. We had a bathroom and a shower there. In the room you can find a kettle, a hairdryer and an iron. The location is perfect. It is not far away from Kyoto station and from Kyoto Tower. And the hotel itself is beautiful. The garden is decorated in Japanese style. We checked in at 23:00 and hotel staff was very kind. We also left our baggage there till evening, after our check out.
Yehor
September 2022
The staff was lovely and extremely accommodating. The facilities and the overall vibe of the hotel is very clean, posh, yet comfortable and welcoming. Our room was spotless and always a welcome sight after a long day of touring and sightseeing. The cherry on top is the location of the hotel: it's literally within 5-10 minutes of Kyoto Station, where the subway and buses are located. This made it extremely easy to go on tours and move around Kyoto! I would recommend this hotel to everyone! We made a lot of good memories from our trip and Richmond Hotel had a huge part in that. :)
Alexandra
January 2023
Best accommodation we have stayed at in Japan so far. Separate toilet, basin and bath/shower made life easy. All equipment was simple and intuitive to use and understand. Impeccably clean. Staff were always keen to help. Even the entrance to the building was attractive and appealing. Daily complimentary afternoon tea and pre-dinner drinks were delightful. Easy walking distance to Kyoto station and bus stops, restaurants, food courts and shopping malls, with several convenience stores (Konbini) just around the corner.
Fiona
October 2024
Location is perfect, just blocks from Kyoto Station and all the train lines. The breakfast, afternoon snack, and evening drinks really made this hotel worth every penny. The best part was the welcoming staff, devoted to making all the details of your stay perfect. Their front desk will take your bags before check in and after check out so you don't waste time with suitcases. Their unwavering professionalism and attention to detail was top notch. We had everything we needed, and they had everything we forgot to bring. They truly want nothing more than to make your stay as perfect as they can.
Dutka
September 2024
Lovely polite staff everywhere in the hotel from reception to dining & housekeeping. The hotel is within walking distance of the Kyoto train station also. The stunning & beautiful garden setting welcomes you as you arrive at the hotel. I particularly love the placement of the umbrellas. The little extras the hotel provide were also a lovely surprise. The free afternoon tea (I tried matcha parfait) & also the social hour where you could partake in sake tasting, wine & beer (again free). I made a tatami mat coaster as my craft exercise & that will be an ongoing memory of this lovely hotel. I also liked the little cards on each of the Temples & Castles. Gave a brief description of the temple, where it was, how to get there & opening hours. And finally a staff recommendation. I found the cards most useful! Lastly I need to comment on the breakfast. I'm GF & there was a brilliant selection of both Japanese & English food for me to select from. I'll be back 🌸⛩️
Kay
November 2024
The location is convenient to everything, Kyoto station and bus terminal are about 8 minutes walk away, there is a 205 bus stop right in front that takes you everywhere, there are some restaurants near by and convenient store as well. Staff are super polite and well trained, the amenity area has everything you need including facial masks, toothbrushes and even hair oil! Room is spacious, quiet and super clean. Shower is strong and bed are comfortable. To add more, they have free snacks and drinks including beer, sake, plum wine and juice between 6-9 everyday! The hotel is very thoughtful in all aspects!
Susanna
October 2024
just walk into the lobby and you would not ask. Tranquil, seating to allow you to plan your day or relax. They offer 2 opportunities for snacks and even 'sake' during the day. Rooms were very good and comfortable. The staff was exceptional, they helped me buy tickets for a special event in Kyoto. Tickets had to be purchased at a convenience store (odd) and a member of the staff went with me since nothing was in English! That would not happen in my town.
Eileen
December 2024
Everything abt this hotel was top notch! We were very sad to leave after 4 nights and regret not staying longer. The location was great, a short walk to Kyoto station and Aeon mall. The rooms were clean and big and the beds were comfortable. The service that you get is comparable to 4/5 stars hotel, they were so welcoming and helpful and made our stay so enjoyable. Free afternoon tradition dessert and soft drinks and happy hour free sake were a bonus and a pleasant surprise to our stay at the hotel. We would definitely stay at this hotel when we visit Kyoto next time.
Cindy
October 2024
The staff were so lovely, always there to greet you when you arrive and leave. The room Was well appointed. The bed and pillows were very comfortable. The hotel was 5 minute walk from Kyoto station and buses. Nice relaxing decor in my bedroom and the garden feature when you walk in just made you relax after all the walking during the day. The room was clean. They just forgot to replenish the cups and water one day and when I brought it to the staff’s attention, they fixed it straight away. The snack in the afternoon was a very nice touch after a whole day of walking in the heat.
Peggy
September 2024
Location was so nice, close to the station as well as key bus stops. definately easy to find your way to and from places. Room was nice and clean, with great house keeping daily. breakfast was a little costly in comparison to some places but was a great selection of both japanese and western food items. even if you dont want to pay for breakfast there there is a lawsons and 7/11 down the street you can pick something up from on your way out.
Shanay
October 2024
Reservations:
+1-833-728-2041